Gift Exchange and Team Production
This week’s prompt asks us to delve into three readings in
order to apply them to a team setting with gift exchange. While I typically
like to structure my posts before I write them, this prompt has me wanting to
do the opposite; so fair warning, this one may come out as a more
stream-of-consciousness than normal. The team that I’ve been a part of that’s
most fresh in my head is the cast and crew of the most recent theatrical
production I was a part of. I served as the director of the show, and I’m
somewhat trepidatious to use it as an example as a fellow classmate was a
member of the production, but the recency should allow for specificity, which I
will try to use to my advantage.
The first of these articles I read was the one on using game
theory with children. Now, at the risk of offense, I compare this to my own
recent experience, with the caveat of course that adults are not children.
However, as I’m beginning to realize, some do
like to act like them. For those unfamiliar with the theatrical arts, the stereotype of diva
personalities I’ve found tends to hold up quite well, and coincidentally, it
produces hold up quite well. At points I essentially found myself in a labor
hold up situation, where actors would refuse to come to rehearsals despite
being called to do so, or would specifically mark out absences to schedule
breaks for themselves, which lead to inefficiency in the production process, as
scenes would be missing people on stage, and some rehearsals had to be
cancelled outright. My initial process then was to double down: schedule more
rehearsal time in order to make up for the lost time. Complaints increased, as
did absenteeism. This reminds me a bit of the story of the Israeli daycares in
the article on the Power of Altruism,
where, although there was no economic incentive (I levied no fine), once I
began to behave opportunistically, others did as well.
Finally, while product quality was still less than desired,
and with little time for a turnaround, I decided on one last policy change:
bargaining-based rehearsal cancellation. I set a bare minimum standard of
acceptable output (x percentage of lines memorized, no glaring errors, everyone
on stage when they should be), and then offered the gift of further rehearsal
cancellation later in the week. Quality rapidly improved, and while I still
would have liked the time that I had cancelled, it proved to be the better
call. Here was the return to a common task, building upon mutual gift exchange.
One last point I want to make is more of a ponderance than
anything else. The article on Getting the
Rich to Share the Marbles offers studies which show people working for a
common goal are more likely to express a tendency to shared outputs. In the
realm of theatre on campus, I’ve tended to find this to be the case almost
universally between actors: no matter what size part each person plays, the
other actors are incredibly willing to share praise and accolades (a further
ponderance: as amateurs who don’t do this for money, I wonder if this would
change if true economic incentives were offered). Actors build very heavily on
mutual exchange, it’s sort of the whole point of the trade. A scene breaks down
if someone misses a line or a cue, and a certain trust is built up between
scene partners to ensure no snags take place. Most actors I know are more than
willing to put in extra effort should another actor require it: time outside of
rehearsals to run lines, a deviation from the previous rehearsal plan, even
more time in the rehearsal space all tend to float when it’s the actor who
asks.
As a director, this is a courtesy which seems to drop away.
Taking on that outside, managerial role seems to remove the sense of a shared
input. Actors are much less willing to put in the requisite work, let alone
extra work, should the director be the one asking for it. Of course, I may
simply have not been very good at the job or particularly unlikeable or
something like that, and that’s all the analysis there is to do here. However,
for argument’s sake, I’ll assume there’s something to be said on the front of
the psychology of gift exchange. I therefore postulate if this is perhaps
because the inputs to the show that actors and directors give are drastically
different, with one being perhaps less tangible. Therefore, it doesn’t feel as
if one party is deserving of the outputs received. Or if it’s a matter of one
party holding sway over the other that fosters an unwillingness to gift
exchange. Either way, without the ability to create an economic incentive to
fall back on when the moralistic one might fail, there is a very high
likelihood of the type of hold-up I experienced to continue on to other
productions.
So, I will try, whether appropriate or not, to find a parallel between a director of a show and a teacher of a class of college students, which makes the most sense if all the actors in your show are also college students. In this parallel, the common element is the students not understanding the necessary prior work (in terms of the amount of preparation) required to produce good performance, with the bias toward under preparation as being sufficient. In this case, both the director who wants more practice and the teacher who wants the students to be more attentive to homework is demanding effort beyond what is perceived as necessary. In that setting, gift exchange is hard to get.
ReplyDeleteIt is much easier, as you note, in certain settings where the work imbalance issue is not on the table. More generally, if would be interesting to be able to identify all settings where gift giving is likely and contrast that to those settings where people are prone to be more opportunistic about doing the work.
Now we should consider what is different about the two examples. In the example of the play you are directing, I assume (please correct me if I am wrong) that it is all volunteer work. In the classroom context, the students are there because the course is somehow satisfying requirements for the degree. In that sense being a student is close to what it is like doing paid work. One might conjecture that those things matter for when gift giving will occur. Have you seen any evidence of that?
I've never been a part of a theatrical production, aside from being an audience member, but your recent experience as a director evidences some of the pitfalls that seem prevalent in any team that maintains a power differential. As the director, it seems you held the top role. We can compare this to the manager in a firm, since you had authority over the actors and other involved persons. In nearly every case where there is a power differential, those with less power develop some degree of jealousy or resentment over the top authority. I'm not sure why this is the case; one could postulate that the lower parties feel just as qualified, therefore the system is inherently unfair; perhaps they just don't like being told what to do or they feel their methods are more efficient. The reasoning may vary from case to case.
ReplyDeleteRegardless, once this seed of resentment is planted, a divide seems to bloom between the lesser powers and the authoritative heads. These coalitions serve to further divide the two parties, making a reconciliation even more difficult. The only example I can think of where this outcome might be avoided is in the theoretical case of a benevolent dictator, where the lesser powers could be certain that the authority figure was acting in their best interest.
While I am sure you were in fact acting in the best interest of the production as a whole, we've learned in class that department goals don't always align with the greater goals of the firm. From the perception of the lesser powers, things can start to seem unfair because the manager's actions don't align with their personal goals. The lesser powers may start to push back, flaunting their ability to protest the authoritative figures decisions or to try and realign the strategies towards their personal goals.
A second, less dramatic option may be that your staff, as college students with numerous demanding responsibilities, had prioritized the production lower than you had. This mismatch of priorities resulted in you putting in more effort than them, ultimately leaving you frustrated. This is certainly an experience we can all relate to on one or both sides of that interaction.